Ordering

 

All prices include VAT at 17.5% and are subject to change and availability.  We aim to deliver all orders within 2 working days and you can order in the following ways…

 

::: Call – Freephone 0800 2944 331

::: Click – Go on-line at www.discoworlduk.com

::: Visit – We have a large showroom with the products in display.

Disco World Ltd, Unit 13-14 Enterprise House

Thomlinson Road, Hartlepool, TS25 1NS.

 

Payment

It’s easy to pay for your order too…

 

::: Credit/Debit Card (we accept Visa, Mastercard, Solo and Switch/Maestro)

::: Cheque (we wait up to 7 working days for cheques to clear)

::: Telephone/Internet Banking (telephone your order and we will give you our bank details)

 

Delivery

We use Royal Mail for small disc orders and APC for all other items and we remind customers that our courier will request a signature on delivery.

Karaoke & Mastermix Discs are delivered FREE anywhere in the UK

Product Orders Below £ 75.00 – Delivery charge £7.99 (mainland UK only)

 

Due to surcharges by our courier we do not offer delivery to the following areas…

 

AB ::: 37 to 38

HS ::: 1 to 9

IV ::: 21 to 24 ::: 26 to 28 ::: 40 to 56

KA ::: 27 to 28

KW :::  5 ::: 11 to 13 ::: 15 to 17

PA ::: 20 to 49 ::: 60 to 78

PH ::: 30 to 32 ::: 34 to 44

ZE ::: 1 to 3

Channel Islands, Ireland, Northern Ireland, Isle Of Man and Isle Of Wight

 

However, we would always be happy to offer a delivery quote on a per order basis

 

Warranties

All the products we sell carry a minimum 12 month manufacturers warranty, excluding Lamps, Discs, Leads, Cross-faders etc.  All warranties are provided by  the manufacturer and not Disco World, therefore we cannot be held responsible for any losses due to warranty problems.

 

In the unfortunate event of a product becoming faulty under warranty please contact us to resolve the problem.  We will arrange our courier to collect the faulty item and take it back to the manufacturer for either repair or replacement as per their warranty terms.  Usually if a product is faulty within 28 days of purchase it is simply replaced, after this time the item will be repaired.  Should an item be found to have been faulty due to miss-use then all charges incurred will be passed to the customer.

 

Returns

The Long Distance Selling Regulations apply to mail order customers only, where you have up to 7 days from receiving your order to return it for a refund.  The items must be un-opened, un-used and in the original packaging.  The customer should then ensure the item(s) are sufficiently packaged and also within an outer packaging for protection and return the goods back to us enclosing a copy of the original receipt with a note confirming that you are returning the goods within 7 days.  We will then issue a credit for the item(s) less a £25 surcharge to cover both our delivery, packaging and administration costs.  Should the items arrive back ‘not as new’ then a full refund will not be given.  This regulation does not apply to lamps, leads, karaoke discs, consumables etc.  This regulation does not apply to customers buying from our showroom.